Returns and refunds.

We want you to be happy with your order. If something is not right, here is how returns, exchanges and refunds work. This policy applies to orders delivered in the United Kingdom.

Return window.

You have 14 days from the day your order is delivered to request a return.

What can be returned.

We accept returns of products whether or not they are defective. To be returned, items must be in new, unopened condition.

Exchanges.

We accept exchanges. If you would prefer a different flavour, contact us within the 14 day window and we will arrange it.

How to return an item.

Returns are made by mail. Email us at [email protected] with your order details and we will confirm the return address. Then send the item back by post.

Return shipping and fees.

• Return shipping is the customer's responsibility. We do not provide a prepaid return label.
• There is no restocking fee.

Refunds.

Once we receive and check your returned item, we process your refund within 14 days. Refunds are issued to your original payment method.

Countries.

This returns policy applies to the United Kingdom.

Questions.

Email [email protected] and we will help. You can also read our FAQs.